LOWEST PRICE GUARANTEE PROGRAM
Since it is practically impossible to visit all of our competitors’ web sites daily, we have put into place a Lowest Price Guarantee Program. Through this program, you are guaranteed to get the best pricing on any LED Lighting Product we sell, provided that it is the same product.
If you find a lower price on the same product on the Internet (sellers based in the U.S. only), simply send us the link to the product on the competitor's site and we will beat their price by 10%. Product must be identical or of similar quality and currently offered at price shown for the desired quantity.

ORDERS
Orders may be placed on-line or by phone.
$20.00 merchandise minimum for phoned in orders. Call: 1(818) 710-0361
Phone orders may be placed from 9:30 AM to 7:00 PM: Pacific Time - Monday through Friday

SHIPPING
Orders for in stock items will ship the same day or the next business day.
Orders placed on the weekend will ship the following Monday.
Monday Holidays excluded.
Most orders will ship via UPS or USPS
Email will be sent with UPS or USPS Shipping Tracking Number with a confirmation your order has been received and processed.
Orders status is checked by your invoice number emailed to you.
For Orders shipped outside the USA, a shipping charge will be added to your order and you will be notified of the cost.

MINIMUM ORDER
We do not have a minimum order requirement for online orders placed.
We do have a minimum shipping & handling fee of $10.00 and this includes insurance, void for dealers.
A $50.00 merchandise minimum for all orders shipped outside of the USA
A $20.00 merchandise minimum for all phone-in orders
Note! These minimums do not include shipping cost !

STOCK
Not all items listed on site are in stock, items noted as out of stock or special order items will reference a lead time before delivery.

RETURN POLICY
We request that you email or telephone for a return authorization.
All returns and exchange items must have a copy of either an Invoice/Invoice Number or RMA number. Return shipping is the responsibility of the customer.
All items returned for a refund are subject to a restocking charge of up to 20%. This fee is necessary to deter those who are more interested in trying out a product than actually buying it. If you are unsure about a purchase, we encourage you to give us a call so that we may assist you in buying the items that will best fit your needs.
We ship Exchange or Replacement product back at no charge.
All special designs or special beam angles or voltage usage is non returnable non refundable.

TECHNICAL HELP
Please Call 1(818) 710-0361 or (818) 710-0330 or E-mail us to: info@led-plus.net
We strongly encourage you keep your emails brief and to the point. We reserve the right to refuse to answer long involved emails at our discretion.

WARRANTY
We sell only Factory Sealed LED Products.
All products are under a two (2) year warranty from date of purchase, unless otherwise specified.
You must email or call for a Return Authorization for any product being returned for repair or replacement. Copy of Invoice/Invoice Number or RMA Number must be packaged with items to be replaced or repaired.

VOLUME PRICING
We offer the most aggressive pricing on all our LED products listed.
For large quantity opportunities please call or email for special volume pricing.

QUESTIONS
Info@led-plus.net
Call: 1(818) 710-0361
PRIVACY
Your email address and personal information is kept private. We do not sell or give out your information to other parties.


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